Although you are reading this on the internet, we are fundamentally a human travel agency.
- A high level of customer service
- all calls are answered within four rings
- all emails are answered within fifteen minutes
- we, or our representatives abroad, are always ready to answer all questions, and deal with all problems
- please ask us any questions you have about your destination
- A value for money service
- each product is priced clearly and separately
- A complete collection of the goods and services you need
- we are fully licensed and bonded by ABTA, IATA and the CAA
The company was founded in 1991, originally specialising in tourism to Russia. Since then, mostly customer-driven changes have led it to expand into its other destinations, and also into other services Scott's Business Travel and Scott's Visas which serve destinations worldwide.